Week 1 - MBA 6101 - Surfing the Tsunami
Automation is becoming the new norm of today's society. Artificial intelligence is finding its way into many sectors that allow less human force and more technical work that can provide very minute percentages of errors. Automation and artificial intelligence go hand in hand as they utilize a physical product along with the software needed to learn the work and complete it at a high success rate. Automation and artificial intelligence can be found in some of the biggest companies, such as, Amazon, that allow them to provide services and products to customers with the highest rate of satisfaction.
In Surfing the Tsunami, it becomes apparent very quickly just how rapidly AI has been growing within the business world. AI risks the chance of many human jobs being replaced that can create disruption within society. Because machines are able to process data quicker and more efficiently, at times, than humans, humans risk the chance of being replaced if their job is not evolved into managing these robots. However, as a benefit, automation offers the opportunity for repetitive tasks to be completed without human oversight allowing humans to focus on the bigger picture and growing within their role or company.
Reference:
Kelsey, T. (2018). Surfing the tsunami. Todd Kelsey.
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